Question 1

Do you accept insurance, and do you offer sliding scale fees?

Accepted Answer

Coverage varies by therapist — Cate is in-network with BlueCross and BlueShield, Medicaid, Presbyterian, Molina Healthcare, America's Choice PPO, Magellan, Prime Health, Three Rivers, and PNOA. Marisa is in-network with BlueCross and BlueShield, Magellan, Medicaid, Molina Healthcare, Presbyterian, and PNOA. Sliding scale rates are also available.

Question 2

Do you offer telehealth and in-person sessions?

Accepted Answer

We offer both! We're accepting new clients for telehealth therapy or in-person sessions at our office in Rio Rancho, NM, right across from Intel. Many clients appreciate the flexibility of choosing what feels right for them. You can schedule a complimentary 15-minute online consultation to get started at nmguidedhealing.clientsecure.me.

Question 3

What should I expect in my first session?

Accepted Answer

Your first session is an opportunity for us to get to know each other and understand what brings you to therapy. Your therapist will ask about your background, what you're experiencing, and what you hope to work on together. This is also your chance to ask questions and see if we're a good fit. Many clients find it helpful to start with our complimentary 15-minute online consultation before committing to a first therapy session.

Question 4

What is your approach to trauma and PTSD?

Accepted Answer

Cate is formally trained in EMDR (Eye Movement Desensitization and Reprocessing), which is evidence-based for trauma and PTSD. She also uses trauma-focused cognitive behavioral therapy and other modalities tailored to your needs. Our approach honors your experience without rushing you — we process past trauma at a pace that feels safe and manageable, while building practical coping skills for the present.

Question 5

Do you specialize in pregnancy, postpartum, and fertility concerns?

Accepted Answer

Yes — we provide compassionate therapy for fertility, pregnancy, and postpartum concerns! Cate’s clinical specialties also include infertility-related challenges. Whether you're navigating infertility, prenatal anxiety, postpartum depression, or the many transitions around parenthood, you don’t have to go through it alone. These experiences can feel isolating, and we're here to provide a non-judgmental space to process them.

Question 6

How does your cultural background shape your work as a therapist?

Accepted Answer

Cate is originally from Brazil and brings lived experience of cultural transitions and acculturation to her practice. She has worked with diverse clients across many backgrounds, and prioritizes culturally sensitive and multicultural approaches. Her goal is to honor your unique identity, values, and experiences.

Question 7

How do I choose which therapist to work with?

Accepted Answer

Start with what you're facing. Cate specializes in trauma and EMDR, perinatal mental health, grief, and women's mental health, and works with individual adults. Marisa works with teens (14+) and adults on anxiety, depression, stress, self-esteem, relationships, and life transitions, with a mind-body focus. If you're not sure, book a free 15-minute consultation, and we'll help you decide — there's no wrong door.

Question 8

Do you see teens?

Accepted Answer

Yes — Marisa Folsom works with both teens (14+) and adults. Cate's practice focuses on adults.

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Frequently Asked Questions

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